Shipping & Delivery
We are proud to offer international shipping services to over 200 countries with free standard shipping on every order. Nothing means more to us than bringing our customers great value and service.
1. Processing Time
Processing time is the time it takes for us to prepare your order for shipment (picking, packing, and quality check). This is separate from the shipping time.
- Standard Processing Time: 1-5 business days.
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days.
2. Shipping Cost
We offer free standard shipping worldwide on all orders. No minimum purchase required.
3. Estimated Shipping Times
Shipping time depends on your location. These are our estimates after the order has been dispatched:
| Region | Estimated Delivery Time |
|---|---|
| Europe (EU) | 7 – 15 Business Days |
| United States & Canada | 7 – 15 Business Days |
| Israel | 10 – 20 Business Days |
| Australia & New Zealand | 12 – 25 Business Days |
| Rest of the World | 14 – 30 Business Days |
*In rare cases, delivery may take up to 45 business days due to unforeseen customs or logistics delays.
4. Shipment Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.
Note: Sometimes tracking information takes 2-5 days to update in the carrier’s system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
5. Customs, Duties & Taxes
Nirogic is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, VAT, etc.).
By purchasing our products, you consent that one or more packages may be shipped to you and may incur customs fees upon arrival in your country.
6. Split Shipments
For logistical reasons, items in the same order may sometimes be sent in separate packages from different fulfillment locations. If you receive only part of your order, please do not worry – the rest is on its way!
7. Lost or Missing Packages
If your package appears to be lost or has not arrived within the maximum estimated delivery time, please contact us. We will investigate with our shipping partners and offer a resolution, which may include a replacement or a full refund.
Nirogic is not liable for packages lost due to an incorrect address provided during checkout. Please double-check your shipping address before placing your order.
Contact Us
If you have any questions regarding shipping, please email us at info@nirogic.com.